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Head of Contract Management - 3PL

Location

South West with travel, South West

Job Type

Permanent

Hours of work

Fulltime

Salary

Competitive basic + company car / pension / private medical

Head of Contract Management – 3PL
Location: Flexible – will need to travel regularly to locations in Wilts, Glos, Midlands, other UK locations.  
Salary: Competitive + benefits including company car / car allowance, private medical

A newly created leadership opportunity in a respected and forward-thinking business.

This is an exciting opportunity to join a highly regarded organisation at a pivotal stage in its successful journey. As Head of Contract Management, you’ll take ownership of the contract management function, leading a team of Contract Managers and working closely with the Commercial Director to shape the future of the commercial team.

You’ll be instrumental in ensuring customer relationships deliver mutual value — combining commercial excellence, operational efficiency, and exceptional service standards.
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Key Responsibilities
•    Lead, coach and develop a team of Contract Managers, fostering a culture of accountability, collaboration, and continuous improvement.
•    Oversee major customer contracts to ensure profitability, compliance, and alignment with business objectives.
•    Build and strengthen strategic relationships with customers at all levels — operational, commercial and senior leadership.
•    Drive contract performance, including KPI achievement, cost management, and service delivery.
•    Lead negotiations on pricing, renewals and service levels to ensure commercially favourable outcomes.
•    Develop and implement consistent contract management processes, templates and reporting tools.
•    Identify and mitigate risks, ensuring adherence to contract terms and legal obligations.
•    Partner with internal teams across Operations, Finance, Procurement and Legal to deliver seamless service and commercial success.
•    Promote best practice, innovation and efficiency across the contract management function.
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About You
•    Experienced leader with a proven track record in managing and developing teams of managers.
•    Minimum 5 years’ experience in contract management, with experience gained in logistics, transport, warehousing, or distribution environments.
•    Strong commercial acumen with the ability to interpret and influence financial performance.
•    Skilled negotiator with a solid understanding of contract law and administration.
•    Excellent stakeholder management and relationship-building ability at all levels.
•    Analytical thinker with strong problem-solving and decision-making skills.
•    Organised and resilient, able to manage multiple priorities in a fast-paced environment.
•    Proficiency in contract management software, ERP systems and MS Office suite.
•    Degree in Business, Logistics, Supply Chain or similar (professional qualifications such as CSCP or CPM desirable).
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Why Join?
This is a newly created role offering genuine scope to make your mark. You’ll have the autonomy to shape your team, influence commercial strategy, and play a central role in the next stage of the company’s evolution. The business has a strong reputation for valuing and developing its people, providing a supportive and collaborative environment where you can thrive.
 

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