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Inbound Sales & Customer Service Executive

  • Location

    Preston

  • Sector:

    Business Development/Commercial

  • Job type:

    Permanent

  • Salary:

    c£22,000 + bonus

  • Contact:

    Lisa Starkey

  • Contact email:

    lisas@mvp-search.com

  • Job ref:

    59165LS

  • Published:

    5 months ago

  • Expiry date:

    2019-08-17

  • Consultant:

    #

Inbound Sales & Customer Service Executive

Commutable from Blackburn, Preston, Chorley, Bolton

Salary c£22k + bonus/benefits

 

MVP’s client is a privately-owned, very successful and fast-growing logistics business, with an excellent client base including many famous brands.  They are now looking to add to their existing team by appointing a sales-focused individual to respond to requests for quotes from customers via email and phone.  You will be responsible for:

 

  • Responding quickly to requests via email and telephone for logistics services
  • Understanding the requirement and providing a solution
  • Working with transport suppliers to find cost-effective options
  • Providing excellent customer service to both new and existing customers
  • Negotiating with suppliers to ensure best possible rates
  • Inputting order and shipment details to the system in an accurate manner

 

Skills/Experience Required:

 

  • Really strong customer service ability and confident telephone manner
  • Able to build and develop successful business relationships over the phone
  • Good negotiation skills with both customers and suppliers
  • Great attention to detail is vital – able to gather accurate information in order to generate an accurate solution
  • Quick and confident keyboard and IT abilities
  • Ideally – previous experience and knowledge of road transport operations
  • Able to deliver results in a target-driven environment