Inbound Sales & Customer Service Executive
Commutable from Blackburn, Preston, Chorley, Bolton
Salary c£22k + bonus/benefits
MVP’s client is a privately-owned, very successful and fast-growing logistics business, with an excellent client base including many famous brands. They are now looking to add to their existing team by appointing a sales-focused individual to respond to requests for quotes from customers via email and phone. You will be responsible for:
- Responding quickly to requests via email and telephone for logistics services
- Understanding the requirement and providing a solution
- Working with transport suppliers to find cost-effective options
- Providing excellent customer service to both new and existing customers
- Negotiating with suppliers to ensure best possible rates
- Inputting order and shipment details to the system in an accurate manner
Skills/Experience Required:
- Really strong customer service ability and confident telephone manner
- Able to build and develop successful business relationships over the phone
- Good negotiation skills with both customers and suppliers
- Great attention to detail is vital – able to gather accurate information in order to generate an accurate solution
- Quick and confident keyboard and IT abilities
- Ideally – previous experience and knowledge of road transport operations
- Able to deliver results in a target-driven environment