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Assistant Contracts Manager - Waste Management

Location

North Kent, South East

Job Type

Permanent

Hours of work

Fulltime

c£50,000 + company vehicle + benefits

Assistant Contracts Manager - Waste Management 
North Kent
Salary up to £50,000 + company vehicle and benefits 

Are you a results-oriented waste management professional with a passion for exceeding customer expectations and a strong commercial focus?

Our client, a well-established and successful company providing waste management services to a loyal client base in North Kent, is seeking a talented Assistant Contracts Manager to join their growing team.
In this key position, you will play a crucial role in supporting the Contracts Manager to ensure the smooth and efficient operation of their waste management contracts.

Responsibilities:
•    Manage the day-to-day operations of the North Kent waste management contracts.
•    Oversee data reporting and analysis, implementing electronic systems for efficient information management.
•    Manage staff resources, including shift rotas, overtime allocation, and annual leave.
•    Allocate and process tasks in the workshop, ensuring efficient scheduling and labour allocation.
•    Coordinate all resources and activities to effectively meet customer requirements.
•    Provide timely updates to customers and maintain clear and accurate communication channels.
•    Control expenditure and manage the Profit and Loss account effectively.
•    Identify and implement training opportunities to enhance staff skills.
•    Provide performance feedback and manage staff accordingly.
•    Act as the primary point of contact for customer representatives.
•    Manage subcontractor relationships and ensure adherence to standards.
•    Comply with all company and customer health, safety, and environmental policies.
•    Schedule fleet maintenance and ensure compliance with relevant regulations.
•    Continuously strive to improve business productivity and efficiency.
•    Participate in corporate events to strengthen customer engagement and business development.

The ideal candidate for this role will have:
•    Experience in the waste management sector, preferably with knowledge of waste recycling, transport planning, fleet control, and facilities management.
•    Strong budgetary control and P&L management skills.
•    Excellent customer service focus and a proven ability to build strong relationships.
•    Commercial acumen and a solutions-oriented approach to problem-solving.
•    Strong communication and interpersonal skills, with the ability to handle challenging situations effectively.
•    In-depth knowledge of health and safety regulations.  
•    Ability to balance commercial, operational, and compliance factors to achieve profitability and customer satisfaction.
 

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